Contact Us

We're a small team based in Mumbai. The fastest way to reach us is email — we reply within one business day, often the same day.

Customer support

Order issues, refunds, or general questions:
Email: hello@madwaterco.com
Phone: +91 99628 26400
Hours: Monday–Saturday, 10am–6pm IST

Partnerships & wholesale

Stocking MadWater at your café, gym, hotel, or store:
Email: hello@madwaterco.com with the subject line “Wholesale”.

Press & collaborations

Coverage requests, samples, and creator partnerships:
Email: hello@madwaterco.com with the subject line “Press”.

Registered office

MadWater Beverages Pvt Ltd
Mumbai, Maharashtra, India
FSSAI Licence: 10020041002526

Grievance officer

For unresolved complaints, you may write to our grievance officer under the IT Rules 2021:
Email: hello@madwaterco.com (subject line: “Grievance”)
We acknowledge within 24 hours and resolve within 15 days.