Contact Us

We're a small team based in Mumbai. The fastest way to reach us is email. We reply within one business day, often the same day.

Customer support

Order issues, refunds, or general questions:
Email: techsupport@omglabs.co
Phone: +91 99628 26400
Hours: Monday–Saturday, 10am–6pm IST

Partnerships & wholesale

Stocking MadWater at your café, gym, hotel, or store:
Email: techsupport@omglabs.co with the subject line “Wholesale”.

Press & collaborations

Coverage requests, samples, and creator partnerships:
Email: techsupport@omglabs.co with the subject line “Press”.

Registered office

MadWater Beverages Pvt Ltd
Mumbai, Maharashtra, India
FSSAI Licence: 10020041002526

Grievance officer

For unresolved complaints, you may write to our grievance officer under the IT Rules 2021:
Email: techsupport@omglabs.co (subject line: “Grievance”)
We acknowledge within 24 hours and resolve within 15 days.